Shipping policy

Last Updated: APRIL 20,2026

We aim to make the delivery of your ordered Brielle & Oak products as easy and as reliable as your ordered Brielle & Oak products are.

Shipping Locations

We currently ship within: United States

Delivery Times

The delivery system has been constructed to be expedient and secure.

Order Cutoff Time

We process all orders received before our Cutoff Time (which depends on your time zone) on the same day that the order was placed. All orders placed after 5pm will ship the next business day.

Handling Time

Orders are dispatched within 1-2 business days (Monday-Friday).

Transit Time

Delivery in 6 to 9 business days (Monday - Friday) from the date shipped.

Estimated Delivery Time

Packages ship out as quickly as possible. Delivery times for orders are approximately 7-10 business days.

We have outlined the estimated delivery times below, but please bear in mind that these can occasionally be a day or so more due to circumstances outside of our control.

Carrier Services

All packages are shipped out and delivered by quality carriers to any state.

• USPS
• UPS
• FedEx
  

Shipping Costs

Free shipping on all US orders - No minimum required. Additional Shipping (if applicable)

Delivery Issues

We will do our best to sort out any problems (such as late delivery or non delivery) as quickly as possible. Please notify us of any problems.

Tracking Your Order

You will receive an email with tracking information for your package once it has shipped.

You can also track your order anytime here:
[Order Tracking Page URL]

Policy Updates

This Shipping Policy may be changed at any time. If you use the Website after this policy has been changed, you shall be bound by the changed (revised) Terms and Conditions in effect on the date such changes become effective. We make no promise or guarantee to notify of such changes to the Shipping Policy. Any and all updated terms and conditions shall be effective upon the date posted to the Website, and it is the User's responsibility to periodically check the Website and review the Terms and Conditions.

Need more information? Check out our FAQ or contact our support team.

Contact Us

Store Address: 440 Monticello Avenue, Norfolk Virginia, 23510, United States

Store Email: support@brielleandoak.com

Store Phone: +1 877 600 3565

Customer Service Hours: Monday to Friday: 10:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 24–48 Hours.